Direct Communications

Trade & Collector
Inquiries

Skip the retail pleasantries. Whether you require a forensic review of a purported unheated suite or need technical lapidary consultation, this is the desk you want to reach.

At Citrinefy, we operate strictly on the premise of gemological reality. We do not sugarcoat valuations, and we do not entertain the illusions of the commercial quartz market. If you are reaching out, it is because you value unvarnished truth, structural integrity, and the physics of light return over marketing copy.

Direct your transmission to the appropriate channel below. Due to the high volume of triage requests we receive from burned buyers, please allow 48 to 72 hours for a response.

01. Verification & Acquisition

For serious collectors assembling matched suites or those requiring secondary verification of "No Heat" SSEF/GIA paperwork before capital deployment.

[email protected]

02. Lapidary & Structural

Consultation on full bezel tension settings for Mohs 7 daily wear, or inquiries regarding precision concave faceting parameters and rough yield.

[email protected]

03. Editorial & Press

For industry commentary, unvarnished market analysis, or interviews regarding tangible asset liquidity.

[email protected]

The Triage Reality Check

Before transmitting a request to appraise a commercially purchased stone, please acknowledge our operational protocols:

  • We do not provide email appraisals for native-cut, windowed stones purchased from standard retail jewelers. The secondary market value is likely scrap.
  • If your stone lacks a recognized laboratory report (GIA/SSEF) explicitly stating "No Indications of Heating," we operate under the baseline assumption that it is baked amethyst.

— Lead Research Desk

Citrinefy Market Intelligence